Where do we deliver?
We deliver everywhere in France (excluding overseas countries and territories), Belgium and Switzerland.
When will I receive my product?
We offer free tracked home delivery with a delivery time of 5 to 7 working days.
How to track my order ?
The order number as well as all the delivery steps will be sent to you by email.
You will have at your disposal the "order tracking" tab to see the progress of your purchase directly on the site.
If you cannot find the order confirmation email, do not hesitate to look in spam.
What means of payment are accepted?
You can use the following payment methods: Visa, Mastercard, Amex or PayPal.
Will my payment be secure?
We guarantee secure payment with SSL encryption technology. Your personal, confidential data, such as your bank details, are perfectly protected.
In case of problem
How do I cancel my order?
To cancel your order, contact us by email.
If this is not not yet shipped, we will cancel your order.
How can I get a refund, return or exchange my product?
To do this, send us an email briefly explaining your situation and what you want. Our customer service will respond to you within 48 hours.
If your situation requires it, send us as an attachment anything that could be useful for us to process your request (example: an image of a defective product).